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  • What experiences does Queer Scout offer?
    Queer Scout offers a variety of LGBTQ+ experiences, including bar crawls, dining experiences & foodie adventures, gay salsa dancing lessons, drink and dance nights, gay boat tours, and cultural experiences. We offer both public tours/experiences with set departures where you can join other travelers, and private experiences tailored to your group’s interests.
  • How do I book an experience with Queer Scout?
    You can easily book an experience through our website by selecting the desired experience and completing the booking form. A 50% deposit is required to secure your booking, with the final payment due 72 hours before the event.
  • What happens if the minimum number of participants for group outings is not met?
    For our public outings with set departures, the minimum number of participants may vary depending on the tour, and this minimum will be listed in the tour description. If the minimum is not met, you will have the option to pay an additional fee to make the activity private, choose an alternative date, or receive a full refund. Private experiences do not have a minimum participant requirement.
  • Can I cancel or reschedule my booking?
    Yes, you can cancel your booking. If you cancel 72 hours in advance, you'll receive a full refund. Canceling 48 hours in advance will get you a 50% refund. Unfortunately, cancellations made 24 hours or less before the event will not be refunded.
  • Can we customize our experience?
    Absolutely! We are happy to tailor the experience to your group's interests. Contact us with your ideas, and we'll do our best to accommodate them.
  • What should I bring to my Queer Scout experience?
    Each experience is different, so we’ll provide specific details on what to bring in the tour info page and in your booking confirmation. This may include recommendations for clothing, items to bring, or any special preparations needed.
  • Is transportation included in the experience?
    In some cases, ground transportation is included in the experience. This will be clearly listed in the inclusions section of the tour/experience description. For experiences where transportation is not included, we can organize it for your group at an additional cost.
  • Do you offer experiences in cities outside of Medellín?
    While Queer Scout primarily offers experiences in Medellín, we can assist you if you’re looking to explore other Colombian destinations like Bogotá, Cartagena, or Santa Marta. Contact us, and we’ll be happy to present options offered by our partners. If you’re seeking a more full-service experience with a complete itinerary, consider reaching out to our collaborative partner OUT in Colombia.
  • Where can I find the full terms of service?
    By booking an experience with Queer Scout, you agree to our full terms of service. These can be found at www.thequeerscout.com/termsofservice.
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